Harness The Power Of Seamless Customer Interactions With
Cloud Unified Communications With Customer Relationship Management Integration
Customer experience – the total customer interaction with your company – is a primary combat zone for competitors in a service economy. Businesses like yours want ways to make their interactions with customers faster and frictionless. Our Cloud UC-CRM integrations do both.
CLICK-TO-DIAL | CALLER RECOGNITION | SCREEN POPS
Integrate cloud UC with more than 50 leading CRM platforms:
ConnectWise, Freshdesk, Office 365, Salesforce, SugarCRM, Zendesk, Zoho CRM & More!
Download a simple client to user desktops. A setup wizard does the rest.
Enjoy the benefits of cloud delivery:
- Predictable subscription pricing
- No upfront costs for hardware or software
- No extra cost for upgrades
- Scalability as your company grows
Speed Customer Interactions
Save Time & Reduce Errors with Click-to-Dial
Add Click-to-Dial, or Highlight-to-Dial, functionality to any web page or program by
downloading a simple client to user desktops that integrate with cloud UC. Dialing with a single click is quick, convenient and error-proof.
Personalize Service with Screen Pops via CRM Integration
Integrate cloud UC with your CRM application by downloading a simple client to user desktops. Users see callers’ contact info and a “screen pop” with customer info from the CRM database, enabling personalized service as soon as the call connects.
Get Even More Benefits With Advanced Salesforce Integration
Go clientless with our secure integration between cloud UC and Salesforce. You’ll get caller recognition, click-to-dial and automated call history associated with your customer accounts.Plus, you can customize call disposition codes to track outcomes.