“What features are included?”
PBXreach includes a constantly growing list of industry leading features. The following list is not exhaustive; however, it does highlight a few of the more common features available:
- Add/Remove Forward Destination
- Auto Attendant
- Auto Attendant Schedule
- Multiple Auto Attendants
- Call Forwarding
- Busy/No Answer Call Forwarding
- Call Forwarding Schedule
- Unconditional Call Forwarding
- Call Hold
- Call Hunting
- Call Log
- Call Transfer
- Attended Transfer
- Blind Transfer
- Intercom Transfer
- Transfer to Voicemail
- Call Monitoring
- Automatic Monitoring
- Supervising Mode
- Silent Monitoring
- Tutor Mode
- Call Park
- Call Pick Up
- Call Pick Up Group
- Call Queue
- Call Recording (Optional)
- Call Return
- Call Schedule
- Call Waiting
- Caller ID (Includes Name and Number)
- Codec Support
- G.711u, G.711a, ILBC, G.729a
- Conference (Multi-Way Calling)
- Convene Conference
- Invite Attendee
- Multiple Conference Rooms
- Scheduled/Instant Conference
- Confirm Call
- Direct Inward Dialing (DID)
- Forwarding Patterns
- Intercom (2-way)
- Max Session Setting
- Message Waiting Indication (MWI)
- Music-On-Hold
- System Default Music-on-Hold
- Personalized Music-on-Hold
- Mobile Phone Integration
- Multiple Phone Registrations Per User (office, home office, laptop/softphone, mobile phone, etc.)
- Near-End and Far-End NAT Traversal
- Paging (1-way: Unicast & Multicast)
- Public Announce (Broadcasting)
- Real-time Call Status View
- Ring Groups (Simultaneous Ringing)
- Ringer Time Settings
- UDP and TCP Support
- Voicemail
- Default Greetings
- Customizable Greetings
- Name Recording
- Email Notification
- Voicemail Forwarding
- Voicemail Forwarding to Email
- Recording Comments to Messages
- Redundancy/Survivability
- …and Much More!
