Better Value – Triad Telecom gives you better service for less. Many VoIP service providers create a residential product strictly focused on price, not quality, and offer that same product to businesses at an increased rate. Triad Telecom has taken a superior approach. Triad Telecom has built a premium business class VoIP network catering to some of the nations largest enterprise clients. Our service does not sacrifice quality and is regarded as the premier choice for business VoIP telephone service.
Flexibility – Unlike bundled services offered by Internet providers, Triad Telecom provides unbundled North Carolina business VoIP telephone service. When you choose Triad Telecom as your telephone service provider, you maintain the flexibility of choosing any ISP that you wish for your Internet service. You are also empowered with nomadic ability, meaning that you can easily move your VoIP telephone service with you as opposed to having your phone service shackled to your cable modem.
More Features – Because Triad Telecom’s network is built to enterprise class standards, advanced features are available to our small business users at no charge. A few of these features include: advanced voicemail with the ability to listen to your voicemails in email or on your smartphone, customizable music on hold, the ability to register your cell phone or another landline as your temporary home telephone when you are traveling, advanced call forwarding that can ring multiple devices along with your VoIP telephone at the same time, call parking, call transfer, and MUCH MORE!
Pricing – Triad Telecom’s North Carolina small business VoIP telephone service offers unlimited local and long distance calling to the entire continental US, free service activation, included VoIP analog telephone adapter (ATA), advanced web based billing portal with detailed reporting, and less surcharges and fees than our competitors. Triad Telecom’s service features and long distance calling to the continental US are all-inclusive.
Keep Your Business Local – Triad Telecom is headquartered in central North Carolina and proudly services local North Carolina customers. In addition to being North Carolina’s premier small business VoIP telephone service provider, Triad Telecom provides local North Carolina based sales and support. Triad Telecom is a part of your local community and will treat you like the neighbor you are.
Higher Quality – Because Triad Telecom is North Carolina’s leading VoIP telephone service provider to enterprise clients across the state, small business VoIP customers benefit from access to the highest quality VoIP telephone service available. Our network is fully redundant, built for quality and uptime, and maintains better than a 99.999% service level agreement (SLA) for service availability and uptime.
Our Employees – Triad Telecom employees are different! Our employees are rooted in North Carolina, involved in the local community, understand our local culture, and eat dinner with the family at Grandma’s house on Sunday.
Experience – Triad Telecom has been providing premium voice over IP telephone service to North Carolina since 2005 and maintains our industry’s most prestigious credentials and certifications. We know what it takes to provide the highest quality, uninterrupted service and will put our experience to work for you.
We Own The Network – There are so many service providers that simply resell a product that they have no control over. Triad Telecom owns 100% of our infrastructure and has made significant investment to build a service that is second to none. The buck stops with Triad Telecom, allowing us to provide the fastest resolution to support requests and mitigate issues before they ever occur.