PBXreach will transform ANY cell phone from ANY provider into a feature rich telephone system.
Almost everyone carries a cell phone these days. Many businesses find themselves providing employees with a cell phone as well as a desk phone to conduct business. This creates inherent problems including additional expense, phone number management headaches, and a lack of integrated features.
PBXreach from Triad Telecom is the perfect solution and provides hosted PBX for cellular, landline, and IP telephones.
PBXreach can be deployed in one of three ways:
- Deployed with cellular and landline phones
- Deployed with IP phones
- Deployed with both cellular and landline phones as well as IP phones
Regardless of the initial deployment method, PBXreach customers may add or remove any of these devices at any time, giving them the flexibility to change their deployment without impacting business to meet their current needs.
Example of how it works…
A startup company may start with 10 employees utilizing cellular phones deployed with PBXreach. Out of the gate, this company has…
- Automated attendant
- 3 digit extension dialing
- Customized music on hold
- Call recording
- Call queuing
- Call blasting
- Call hunting
- Call park
- Centralized voicemail with email notification
- Call conferencing and conference rooms
- Centralized reporting
- Web based administration
- And much more…
Three months later, business has picked up and this company decides to add a receptionist to handle inbound calls personally. This receptionist may be positioned in an executive suite or out of a home office and is provided an IP desk phone with an operator side car to facilitate ease of centralized call administration.
Twelve months later, the business has continued to grow and this company decides to open an administrative office. Employees of the administrative office are provided with IP telephones tied into the same system. As well, there will be a few work-from-home employees who are also provided with IP phones. At this point, all users are seamlessly tied together and reachable via internal extension dialing. Users can seamlessly transfer calls to other employees regardless of their location or the device they are using by simply dialing their extension.
Down the road, this company opens additional office locations and simply outfits new offices with PBXreach powered phones. If employees move between offices, they can simply carry their phone with them to maintain the same extension and functionality regardless of office or home office location. PBXreach allows each user to have up to 4 devices. This means that a user may answer the inbound call on their PBXreach powered cellular phone; however, when they arrive at their office, they simply park the call and pick the call up on their IP desk phone. The options and flexibility provided by PBXreach are endless.