VoIP Trunking
Frequently Asked Questions
- Businesses of all sizes can benefit from VoIP Trunking. Our customer base spans businesses with a single location to businesses with hundreds of locations spread across the US.
What size business is a good candidate for VoIP Trunking?
- Yes, VoIP trunking will not only eliminate the higher priced legacy TDM delivered phone service, it will add countless features, redundancy, and cost savings.
Does VoIP Trunking replace my existing PRI, T1, or analog telephone service?
- Yes, Triad Telecom has the ability to port existing telephone numbers in better than 93% of the United States. Triad Telecom can also transfer your toll free numbers and eliminate overpriced remote call forward services.
Can I keep my existing telephone numbers?
- No, Triad Telecom's enterprise VoIP Trunking is offered as a standalone product and can be ran across the IP medium of your choice. Triad Telecom can also run across multiple IP connections in a redundant round robin or load balancing configuration for increased redundancy and scalability.
Do I have to purchase my Internet or MPLS service from Triad Telecom if I want to order Triad Telecom VoIP Trunking?
- No, Triad Telecom has the best number porting (LNP) process in the industry and can actually time number ports to a 5-15 minute window providing businesses with a seamless transition.
Will transferring my numbers to Triad Telecom cause an extended service outage?
- Yes, Triad Telecom's VoIP service can work with traditional telephone systems and equipment as well. We simply recommend a VoIP to TDM device that adapts your existing equipment to work with our VoIP network.
Can I utilize VoIP Trunking with my existing telephone system even though it is not VoIP capable?
- Absolutely, many clients that already have contracted service will utilize Triad Telecom VoIP trunks to augment their existing service to reduce or eliminate long distance charges, add redundancy, and order new phone numbers in markets across the US. At the time you are ready to make a complete transition, the process is extremely easy.
Can I use VoIP Trunking in conjunction with my existing TDM telephone lines to reduce my expenditure since I am under contract with my current provider?
- Triad Telecom clients peer with Triad Telecom in one of three ways: Internet, private connection such as MPLS, or co-location in one of our datacenters. Triad Telecom provides the most advanced QoS utilizing a Cisco powered network. Triad Telecom's Internet peering options provides direct access to multiple tier 1 backbones for the absolute best routes possible.
How does Triad Telecom guarantee QoS (Quality of Service)?
- Yes, Triad Telecom provides an experience that is second to none. Our processes including pre-sales, ordering, implementation, support, and account management leave clients smiling. Triad Telecom's specialized team is friendly, well trained, and located in the USA. We look forward to showing you the difference!
