About Us
Who We Are
Mission Statement
Triad Telecom is committed to earn the loyalty and trust of our customers. We will accomplish this by delivering superior voice and related services, systems and equipment to achieve the highest level of customer satisfaction. We will do so on time, as promised.
Our Vision
Our mission is to be regarded as the premier voice and related services provider serving the Triad business and commercial community.
Core Values
- We believe in the business community of the Triad and have our personal lives fully invested in the Piedmont Triad.
- We believe in delivering service based on Christian principles and old fashion values.
- We will do our best to always deliver quality services, on time, at a fair cost.
- We will use everyday plain language in our business so that the average person can understand our billing procedures and we will willingly explain every charge.
- We, the employees, are Triad Telecom. We as individuals will, by our commitments, promises, and obligations to our customers, provide the synergy for Triad Telecom to excel; not because we are required to do so, but because our names and reputations are our best assets.
